Terms of Use

Legal Notice

This website is intended to provide our users with educational information only. It is not intended as medical advice to any specific person. If you have any need for personal advice or have any questions regarding your health, please consult your personal physician. The information will hopefully increase your knowledge about your health and our services.

All material contained on this website, unless otherwise indicated, is owned by GoHealth Urgent Care and may be viewed, downloaded or otherwise copied or reproduced for personal use only. No other use, commercial or otherwise, is allowed without the express written permission of GoHealth Urgent Care.

Third Party Sites

This website contains links to third party sites for your convenience. Although we try to link only to sites that share our high standards and respect for privacy, GoHealth Urgent Care is not responsible for the content of those sites. You access those sites and their services at your own risk. The links do not indicate an endorsement by GoHealth Urgent Care.

Disclaimer

You agree that your access to and use of this website is subject to these terms and all applicable laws at your own risk. This website and its contents are provided to you on an "as is" basis. The website may contain errors and may not be complete. GoHealth Urgent Care expressly disclaims any representation or warranty, expressed or implied, concerning the accuracy or completeness of the information. Persons accessing this information assume full responsibility for the use of the information and understand and agree that GoHealth Urgent Care is not responsible or liable for any claim, loss, or damage arising from the use of the information.

Terms of Use

GoHealth Urgent Care may change these terms and conditions of use at any time, without prior notice. If you access or use the website after GoHealth Urgent Care posts a change, you accept that change. If you do not accept the change, do not access or use the website. You should check these terms and conditions of use periodically.

Mail, Email, & Text Messages

By creating an account, you also consent to receive electronic communications from GoHealth Urgent Care (e.g., via email, text message or by posting notices to the Services). These communications are part of your relationship with us. You agree that any notices, agreements, disclosures, or other communications that we send to you electronically will satisfy any legal communication requirements, including, but not limited to, that such communications be in writing. You should maintain copies of electronic communications from us by printing a paper copy or saving an electronic copy. 

You further understand that GoHealth Urgent Care, or its designee, may mail materials to your home or other designated location, or send you e-mails or text messages regarding any items pertaining to your clinical care, or payment for services, including protected health information and other matters incident to treatment, such as appointment reminders and patient statements. You understand that GoHealth Urgent Care cannot and does not guarantee the privacy, security, or confidentiality of an e-mail message or text message sent or received.

Phone Calls, Voicemails, & Text Messages

By providing your mobile phone number to us through the Services, you consent to receive calls or text messages at any such phone number sent by or on behalf of GoHealth Urgent Care. 

You may opt-out of calls or text messages by following the applicable unsubscribe or other opt-out instructions provided to you. In addition, you can opt-out of receiving text messages at any time by texting "STOP" to the number from which you received the text message. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. You may continue to receive calls or messages for a short period of time while GoHealth Urgent Care processes your request, after which, you will no longer receive text messages from us. If you want to join again, just sign up as you did the first time, and we will start sending text messages to you again. 

If at any time you forget what keywords are supported, just text "HELP" to the short code. After you send the message "HELP" to us, we will respond with instructions on how to use our Services as well as how to unsubscribe. 

***Carriers are not liable for delayed or undelivered messages***

It is your responsibility to keep your account information, including your phone number, updated. Standard message and data rates applied by your mobile phone carrier may apply to the text messages we send you. Please contact your mobile phone carrier for details. You will receive one message per inquiry/request.